Senior Customer Service Representative- Voice @ Careernet

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Senior Customer Service Representative- Voice

Careernet
1 to 6 Yrs
Pune
4 years ago
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Job Description

We are Hiring for Technical Voice Process

Roles and Responsibilities :-

Minimum 1 years of experience in Service Desk/ Tech support

process / Cloud Computing Process

Excellent communication skills C1 equivalent proficiency

Displays excellent customer service skills and capabilities

Response, diagnosis, resolution and tracking by phone, email,

chat and social media of customer support queries.

Maintain response and resolution speed as defined by SLOs

Keep high customer satisfaction scores and follow quality

standards in 90% of cases.

Desired Candidate Profile :-

Excellent Communication skills required.

Must be From Technical Background

Freshers 2019 to 2021 Can apply

Should be based in Pune.

BCA/BTECH/MCA/BE- Computer Science

Willingness to work in rotational shifts

Perks and Benefits

5 Days Working// Rotational off

Work from Home- Currently

Salary best In the Industry

To apply share your cv at so***********y@ca******t.co.in

or Whatsapp @sophiya 704226643

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Senior Customer Service Representative- Voice

Contact Details:

Company: Careernet
Location(s): Pune

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Careernet

www.carrernet.co.in

Senior Customer Service Representative- Voice @ Careernet

Home > General / Other Software