Hiring for Banking Process BPO @ Conneqt

Home > Customer Care Executive (Call Centre)Customer Serv

Hiring for Banking Process BPO

Conneqt
0 to 1 Yr
Hyderabad
4 years ago
Email to a friend
Report this job

Job Description

Broad Responsibilities/ Major Deliverables:

Listening to and understanding the customers requirements.
Provide product / service details & benefits to customers.
Capture correct information where ever required.
Asking the correct questions probing and prompting the customer wherever required.
Timely and accurate capturing all the information given by/to the customer.
Staying current with knowledge of products/ processes & services offered by the client. Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule.
Escalating the call to the team leader / manager, wherever desirable
Handle escalations and irate customer in proper manner

Experience:*Minimum 6 months exp and above. *

Qualification: Intermediate with 6 months exp or Graduate

In any industry preferably Call Center

Age: 18 years onwards

Key Competencies:Good communication skill, have pleasing telephone etiquettes, Customer focus, and willingness to learn

Languages :- Must know Hindi & English

Job Type: Full-time

Must be a immediate joiner

Address: Raheja Mindspace (Pocharam),Near Singapore Township, Building No: 17, 6th Floor

CONTACT: Neetu (HR): 8328939*** , Shiva ( HR): 9059852***

***DIRECT WALKINS MON-SAT***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Care Executive (Call Centre)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Banking Process BPO

Contact Details:

Company: Conneqt Business
Location(s): Hyderabad

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: telecalling bpo operations bpo voice calling

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Specified

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Conneqt

CONNEQT BUSINESS SOLUTIONS LIMITED Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater...

Hiring for Banking Process BPO @ Conneqt

Home > Customer Care Executive (Call Centre)Customer Serv