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Technical Support Associate,IT Help @ Inspiration Manpower

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 Technical Support Associate,IT Help

Job Description

Technical Support Responsibilities:

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

salary up to 6lpa

experience : 0-7yrs

Contact Punith @ 7259027*** / 9686454*** /9900073***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Technical Support Associate,IT Help

Contact Details:

Company: Inspiration Manpower
Location(s): Bengaluru

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Keyskills:   troubleshooting routers it service desk service desk technical support installation printer support server support active directory it helpdesk

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Inspiration Manpower

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