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Hiring For International Voice Proc.- UK Shift @ Hinduja Global

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 Hiring For International Voice Proc.- UK Shift

Job Description

Greetings from HGS !!

We are hiring for International Voice Process.

Interested candidates may send in their updated resume for the rounds of discussion.

Call - HR - Nitya - : 9149132***|Re**************3@hg**s.com

Location - Bangalore

Exp - Freshers - 3 Years Exp

Process - International Voice

Shift - UK Shift

Experience/Skills required:

  • Answer Calls and respond to email requests from UK hospital staffs and specialist secretaries.
  • Document all call information according SOP.
  • Update customer records, as and when necessary.
  • Manage customer queries and complaints as necessary.
  • Liaise with UK teams as required.
  • Achieve productivity and accuracy targets as detailed in your objectives.
  • Contribute towards process improvement initiatives within the organization.
  • Fulfil individual role in ISO compliance followed in the process/organization.

Additional Details

  • Education Graduates (B.A., B.Com, B.Sc. etc.)
  • Experience required :- 0-2 years.
  • Its Work from office
  • Voice Shift Timing: - 01:30pm to 10:00pm/02:30pm to 11:00pm.
  • Saturday& Sunday fixed off.
  • Location:- Bangalore.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Hiring For International Voice Proc.- UK Shift

Contact Details:

Company: Hinduja Global
Location(s): Bengaluru

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Keyskills:   customer service iso international voice process

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Hinduja Global

Hinduja Global Solutions Limited Hinduja Global Solutions Limited Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HG...