Executive - MIS @ Firstsource

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Executive - MIS

Firstsource
3 - 8 Years
Mumbai
4 years ago
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Job Description

Job Description
Executive - MIS - (21003310)
Description
Designation : MIS AnalystLocation : Gandhinagar
Client : Banking process
Sub Process : MIS
Voice/Non Voice Skill : Voice
Shift: RotationalWork Environment: Work from OfficeWorking days: 6
Job Summary:

This position is responsible for supporting the senior team member's delivery throughout a project lifecycle and inclusive of new and current client opportunities (projects/programs)
Knowledge, Skills & Ability:

1. Knowledge of MIS Analysis, business segment performance reports, TAT reports, Re-conciliation reports and staffing reports

2. Good verbal and written communication skills are required to understand and communicate with the Business Units 3. Strong Customer Service Skills and Phone/E-mail Etiquettes

4. Should have good analytical skills and have the ability to make decisions based on the situation

5. Should be Detail oriented and effectively use a computer

6. Knowledge of Macro, MS Access and SQL would be preferred
Responsibilities:

1. MIS Analysis, Business segment performance Reports

2. Daily status and Pipeline Reports

3Headcount Database management, tagging disposition reports, Managing employee life cycle reports.

5. Re-conciliation Report

6. Maintaining of production, Quality and TAT of business

7. Optimization schedule Report

8. Weekly Staffing Report
Education Qualifications:

1. UG or Bachelor's degree
Additional Requirements:

1. Willingness to work in Night Shifts based on Client requirement.

2. Willingness to work on weekends based on client requirement.
Primary Location: India-Gujarat-Gandhinagar
Work Locations: Gandhinagar

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Operations
Role Category: Back Office Processing
Role/Responsibilies: Executive - MIS

Contact Details:

Company: Firstsource solutions
Location(s): Mumbai

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Executive - MIS @ Firstsource

Home > Back Office Processing

Executive - MIS

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