Customer Care Representative @ vibgyor enterprises

Job Description

company overview:-

it is a mnc company, based of delhi. we are here from the accumulated knowledge of 5000 years, has perfected this science called ayurveda. a company with its roots that go back to 1908, established its first manufacturing facility in kerala and since 1948, company has been propagating true & pure ayurveda to various parts of the world.we have 35 offices in india and world over.

Standard certification : iso 9001: 2008

Annual turnover: 700 - 1000 crore

Role:- Customer Care Executive

Location: chhattarpur (mehrauli), new delhi- 1100030

Gender- female

Role and Responsibility:-You will be employed as a Customer Care Executive.

• Attending online queries through websites and developing sales leads.
• Attending IVR Calls and providing information required.
• Develop good open communication and rapport with all clients.
• Client handling, maintain records (Vendor support and management)
• Targeting new markets and increasing sales through proactive sale and negotiation techniques.
• Taking inbound and outbound calls to educate the customer about the company`s product. Facilitated in increasing the sales over a given time
• Engaging with the management team to strategise and define goals for the sales representatives.
• Team Handling, if required.
• Responds to customer inquiries for information.

Preferred Candidate Requirement:

- Only female candidates from nearby locations can apply for this post. 

- Excellent verbal and written communications skills

- Negotiation Skills

kindly connect me:

va***********i@gm**l.com

7053013***

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   inbound customer care telecalling outbound voice process ivr call center