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Service Operations Manager in Banking Industry @ Dreams Solution

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 Service Operations Manager in Banking Industry

Job Description

Roles and Responsibilities

Responsibilities

  • Key Responsibilities:

1. Manage a team of branch operations staff (Teller/Customer Support Officer) and ensure smooth running of the branch. Ensure compliance to banking guidelines, quality framework and audit requirements.

2. Authorize all transactions posted by the Teller and other operations staff and ensure timely and error-free transactions. Ensure that all relevant notices and displays are updated in the branch as per RBI requirements.

3. Ensure safe custody of all stationery, account kits, cheque books, forms etc and timely updation of all relevant registers. Ensure compliance with KYC, AML, audit and other regulations in all branch banking operations.

4. Facilitate cross-sell of savings and investment products to clients to meet branch objectives. Delivery of high standards of customer service and relationship management to clients to enable retain them


Desired Candidate Profile


Perks and Benefits

Salary Range : Decent Hike on your Current Salary as per company's norms


Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Service Operations Manager in Banking Industry

Contact Details:

Company: Dreams Solutions
Location(s): Chennai

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Keyskills:   customer service sales management reporting agile branch banking branch operations investment products relationship management kyc rbi forms salary banking custody running savings operations compliance investment

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Dreams Solution

Company ProfileDreams Solution Priyanka Kushwah HR Executive Contact No - 9407429194 For More Info Visit : WWW.dreamsplacement.com www.dreamsplacement.com Dream's Placement : 24-25 Shreepad Nagar , N