Job Description
Capita India Pvt. Ltd. Role:Program AdministratorLevel:
Role ObjectiveContribute to and support the Capita Academy with the administration and co-ordination of training programmes. To manage the gathering and collating of management information, along with extensive scheduling, delegate management and other administration tasks.
Academic:
Experience:
- 1-2 years experience working as an LMS Administrator / coordinator (preferred)
- Voice resource
Working RelationshipsInternal:
- Team Members (from the process)
- Clients/Capita UK
- LMS Administrators
Primary Responsibilities
Learning and Development Admin
- Delegate management service to include:
- Liaison and support with venue and locations with Capita Travel and Events.
- Booking of hotels and accommodation for facilitators through Capita Travel and Events
- Confirmation of delegate allocation to each event
- Communication and welcome packs
- Joining instructions and third-party supplier pre-work
- Scheduling of one to one support and post event coaching sessions
- Dedicated point of reference for delegate queries and support
- Chaser and reminders to delegate to ensure all is ready for workshop events session
- Support on e- learning pre-work via Success Factors where required
- Supplier Management and liaison
- Evaluation:
- The provision of full evaluation for level 1 reporting post event
- Provision of level 2 evaluation and assessment post-delivery and implementation
- Generate and distribute management reports for Group Learning in an accurate and timely manner. Also provide support with ad hoc data requests for business requirements
Key Result Areas
- Confirmation of delegate allocation
- Booking of hotels and accommodation for facilitators
- Support on e- learning pre-work via Success Factors
- Day-to-day phone and email supporting with all aspects related to the e-Learning
Email me your resume to sn******s@ca***a.com
Job Classification
Industry: BPO / Call Centre
Functional Area: Administration & Facilities,
Role Category: Administration
Role: Administration
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: Post Graduation Not Required, MBA/PGDM in Marketing
Doctorate: Any Doctorate, Doctorate Not Required
Contact Details:
Company: Capita
Address: Plant no 6, Gate no. 2,,Godrej and Boyce Complex,P, irojshahnagar,Vikhroli West, MUMBAI, Maharashtra, India
Location(s): Mumbai
Keyskills:
Training
Learning