Opportunity For Customer Support @ Sutherland

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Opportunity For Customer Support

Sutherland
0 - 3 years
Chennai
4 years ago
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Job Description

Greetings from Sutherland!!

Dear Jobseekers we have requirements for CS Associates with lucrative salary.

Job Description:

Responsible for answering chats, resolve their primary query (Billing, Account management, Orders)
Should be able to perform under pressure and cope up with the dynamics of the process.
Should have an aptitude for sales.
Aim to retain customers through excellent service and attention to detail.
Effectively handle complaints at the first point of contact, aiming to solve customer's query.
Demonstrates personality traits like High Ownership, Flexibility and Resilience, Persuasiveness and Tenacity.
Remain updated with process and product updates, technology applications and utilities.

Desired Candidate:

Any graduates
Excellent Communication is required
Candidate who will be flexible to work in rotational shifts(Predominantly night shift)
Work from Office
Work Location - Sutherland, A1 Block, Ground floor, Gateway office parks , Perungalathur, Chennai. Landmark Opposite to Perungalathur Railway Station

Interested candidates can share your updated resume to Ai********S@su*************l.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Sutherland Global Services Private Limited
Address: B2,2nd Floor,Gateway Office Parks SEZ,No 16 GST Ro, Perungalathur, Chennai, Tamilnadu, India
Location(s): Chennai

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Keyskills: Customer Support Non Voice Process

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...

Opportunity For Customer Support @ Sutherland

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