Amazon - Hiring For Quality Expert in Chennai
- Amazon
- 3 - 6 years
- Chennai
- 4 years ago
- Email to a friend
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Job Description
Job Title: Quality Expert
Job Location: Chennai
Core Responsibilities
- Measure catalog quality from process aspects and trigger the defects patterns for Systemic fix
- Conducts regular audits of activities related to functional area and educates the team on quality errors
- Performs quantitative analysis of key process indicators to identify opportunities for process improvement
- Uses data to drive decisions related to operational issues and highlights issues to be corrected.
- Responsible for providing support for data collection, preparing reports, and where appropriate pushing back & realigning expectations to multiple stakeholders
- Monitoring & Coordinating E2E Catalog Quality improvements
- Responsible for effective planning and execution for on-boarding the new task without impacting quality.
- Conducting Weekly meeting with process owners to drive the Quality improvement actions and piloting the solutions
- Managing CAPA for the quality Issues
- Root cause analysis and contribute to write correction of error ( COE)
- Proactively identify the defects in the process and suggest solutions to prevent the defects
- Experienced in training and mentoring the process associates
- Owns goals and targets for QA such as defect reduction and catalog quality improvements and manages escalations for predefined tasks
- Executes process-wide priority projects to improve operations performance in association with the operations team
Eligibility Criteria
- Graduation from any discipline (Mandatory)
- Work Experience: 3 Years (Min) 6 Years (Max)
- Minimum of 2 years of successful audit experience in manufacturing/service/product quality.
- Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
- Flexible to work in shifts (including night shift), weekends, and overtime as per business requirements and subject to statutory norms
- Proficient in Excel
Preferred Qualifications
- Hands on experience in FMEA & Statistical tools
- Experience in 7 QC Tools
- Experience in creating SQL & Python queries
Additional Information:
Shifts: Rotational Shifts including night shift (The shifts are decided purely based on the business requirement)
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)
How to Apply
- Interested candidates can register for this role using this registration link - https://amazonvirtualhiring.hirepro.in/registration/incta/ju0f4/apply/?j=56533&e=12365
- After completing the registration, eligible candidates will receive an email with subject line Amazon - Online Test Invitation from ad**n@hi****o.in with assessment link, user name and password for the initial levels of online assessments.
- Once started, all assessments should be completed on the same day.
- You can take the assessment only in laptop or desktop with Webcam and good quality USB headphone with mic.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Classification
Industry: InternetFunctional Area: Customer Success, Service & Operations, Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Post Graduation Not Required, Any PostgraduateDoctorate: Any Doctorate, Doctorate Not RequiredContact Details:
Company: AmazonLocation(s): Chennai
Keyskills: Process Quality FMEA Statistical Quality Control 7Qc problem solving communication skills
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