Wipro Hiring For International Blended
- Wipro
- 0 - 3 years
- Mumbai
- 4 years ago
- Email to a friend
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Job Description
Job description
**************NO WALKIN INTERVIEWS***********
KINDLY EMAIL US YOUR CV ON ma**********a@wi**o.com
Roles and Responsibilities
- Inbound / Outbound interaction with clients
- Skilling on all voice and back office queues as per requirement.
- Good typing speed.
- Good computer navigational skills and familiar with MS office
- Should have good customer service skills
- Understand customer queries / request and act accordingly.
- Maintain a healthy and clean work environment.
- Update knowledge of process on regular basis.
Desired Candidate Profile
- Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
- Be able to comprehend the words of the customer on an email, and articulate the response in a free flowing writing form.
- English Language proficiency overall needs to be excellent.
- Good telephone skills , able to listen patiently & remain focused throughout the conversation
- Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through
- Good team working skills with the ability to contribute to effective team performance
- Basic influencing & persuasion skills.
- Good self-organizational skills.
- MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,- NOT ELIGIBLE
Perks and Benefits
- Fixed Saturday & Sunday off.
- UK shift timing
- Graduates & Undergraduates Freshers eligible
- Interested candidates can apply on the job posting and send the resume or ma**********a@wi**o.com
Job Classification
Industry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: FreshersEducation
Under Graduation: Graduation Not RequiredPost Graduation: MDS in Dentistry, M.Pharma in Pharmacy, MS/M.Sc(Science) in Food Technology, Biotechnology, Organic Chemistry, Home science, Optometry, Microbiology, Nursing, Zoology, Bio-Chemistry, Biology, Botany, Chemistry, Environmental science, Veterinary Science, MVSC in Veterinary Science, M.Tech in Environmental, Bio-Chemistry/Bio-Technology, BiomedicalContact Details:
Company: WiproAddress: Powai Hiranandani, Maharashtra, IndiaLocation(s): Mumbai
Keyskills: Communication Skills Customer Service logistic voice process Customer Care MS Office UK Shift English Language International BPO International Voice Process
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About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of Busine...
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