Dear Candidate,
We have requirement for team leader profile in Delhi Ncr region.
who have minimum 1-3 year on paper experience required.
Candidate should be belongs to Delhi Ncr Region.
Salary -20-30k upto
1 Should be comfortable in handling Outbound/ process as per requirements.
2. Should be ready to handle escalations based on customer requests.
3. Should have good knowledge of MS office ( Excel, Word and PPT)
4. Should be experienced in handling Outbound/Inbound Process, with a team size of minimum 30 to 35 people.
5. Should be able to handle team issues, manage Roster, keep attrition under control, and shrinkage under check
6.Should know KPI's & KRA's of Team leader
7. Should know various Formula's used in call center
Education Any Graduate ThanksPiyush TyagiM-8077637***