DG - Assistant Manager - Operations
- Genpact
- 2 to 6 Yrs
- Hyderabad
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journeyInviting applications for the role of Assistant Manager, OperationsIn this role, you would be responsible to handle excel based MIS for our client and lead a team of approx. 15 people Responsibilities- Leading day to day operations and taking care of process metrics
- Identify process anomalies and get those fixed
- Drive productivity in teams in tune of 5- 10% every year
- Should be able to communicate effectively with client and the Process management on issues related to the subject
- Industry experience is preferred
- Background of US Market functionalities
- Good understanding of financial products
- Excellent MS Office skills required
- Should be able to handle work pressure
- Should have an eye for details
- Should be open for learning & Feedback
- Ability to manage & prioritize deliverables
- Ability to be learn and apply new processes and tools
Minimum qualifications
- B. Com / BBA / Economic Hons
- Good communication, facilitation, and interpersonal skills required.
- Excellent analytical skills, MIS understanding, should be able to work on PowerPoint presentations
- Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion
Preferred qualifications
- Post-Graduation
- Customer service experience
This role will require you to sign a service agreement of 2 years and 3 month
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: DG - Assistant Manager - OperationsContact Details:
Company: GenpactLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...
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