Management Trainee, Master Data Management
We are looking for professionals to work on Master Data Management and Execute MDM requests from different data domains, Adhoc request and daily activities.
Responsibilities
Working experience on Customer data attributes ensuring data alignment and accuracy within Informatica, SAP (R3 & S4), and Mainframe
Experience in ERP (SAP / S4 HANA) environment will be an advantage
Good knowledge and experience in Customer Hierarchy mapping along with Strategy Master Data Solutions
Initiate the create and update request for customer master data records in the Salesforce UI (CustIM)
Own the accuracy and completion of the customer data attributes from creation to retirement
Customer Master Data Steward will be the one point of contact for Sales, Finance, Account Receivables, Customer Operations, and other key stakeholders for customer master data attributes
Should have abilities to perform quality audits on timely basis to validate and ensure the process in executed with error free and high quality data standards
Initiate and/or collaborate with master data resources to implement process improvements.
Adhere to internal controls
Raise request as per requirement (create, update, delete master data)
Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders
Conduct process related reviews and approvals
Attention to details, ability to meet internal deadlines
Ability to prioritize and schedule / allocate workload
Ability to comply with internal controls and policies
Handle day to day normal communications (over emails) / explaining issues over email and during calls
Serves as the single point of contact for internal and external stakeholders for customer data attributes.
Supports Customer UAT and Regression testing as needed
Perform Process Controls & documentation, Quality Check. etc.
Understanding of the process and nuances of different entities, understanding of entity specific norms etc.
Establish and facilitate cross-functional Data Governance client vision & expectations
Should have abilities to perform quality audits on timely basis to validate and ensure the process in executed with error free and high-quality data standards.
Handle day to day normal communications (over emails) / explaining issues over email and during calls
Work cohesively with remote teams (internal & external teams Ex: IT, AP, O2C, R2R, S2P etc)
Qualifications
Minimum qualifications
Graduate (any discipline)
Significant experience for Customer Domain is a MUST
Excellent English language skills (verbal and written)
Convincing and persuading skills
Microsoft Excel
Preferred qualifications
Prior experience in Customer Data Management and SAP MM
Preferred basic SAP (R3 & S4), Salesforce, and Informatica Knowledge
Business & Functional analysis to quickly comprehend legacy SAP ECC/Mainframe data elements

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...