Call Center Work From Home (Freshers) @ Alpha Tech Solutions

Provides timely and accurate information in response to incoming telephone inquiries using an automated telephone system, computer applications, training material and other applicable resources.
Resolves member complaints regarding coverage, claims and service, and documents outcomes for future reference. This includes clarifying members complaints, investigating the problem, developing solutions, making recommendations to management, and following-up to ensure resolution.
Works with the carrier to process claim adjustment requests and cheque stop-payments, and reissues requests related to claims adjudication issues, while ensuring decisions are made on a timely basis. Identifies trends in claim adjudication errors and problems.

Call & Whatsapp HR Aman Sir - (7543944*** )