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Inviting applications for the role of MT, Source to Pay- Helpdesk Transaction Sourcing
SCM functional/Operations role experience in Oracle R12 or Cloud, Knowing Purchasing Modules, Understanding the Sourcing cycle and ERP functional setups, iProcurement modules.
Interface monitoring and troubleshooting experience.
Added advantage if the person knows writing SQL scripts and working on SQL reports (Developer knowledge/experience).
Responsibilities
Creation of PO in Oracle
Support in New Vendor Setups / Modifications
Resolution of Disputed Invoices for Price / Quantity / GR related Blocks
Provide Customer Service support to Requestors / End Users on Procurement Processes, Order Status etc.,
Support PO Automation efforts
Support improvement of Process Efficiencies
Vendor Management:
Need to coordinate with different stakeholders and ensure closure of e2e process
The resource is expected to assess the suppliers on various risk parameters using the web searches google, D&B, etc
Provide assistance to Procurement / suppliers users in completing the questionnaires launched to them
Review supplier responses for completeness and chase suppliers for missing information
Follow up with suppliers / Procurement contacts to get their activities closed on time
Expected to coordinate with suppliers, Audit companies and customer contacts in scheduling Audits and ensure the completion of the same as per agreed timelines
Track and report out the metrics at an agreed frequency
Coordinate with different teams within the customer organization to ensure the risk scores are integration with different systems (Vendor Master, Purchasing ERPs and Contract databases)
Monitor the reports on adverse Media Search and PEP, report them back to customer
Suggest the latest information on the risk assessment and guide the customer by providing the market insights
Provide support to the customer in designing the risk assessment process
Work towards simplifying the process through continuous improvements
Need to ensure the Standard Operating Procedures are put in place with the latest updates
Need have all Job aids, standard email response templates, training guides & other assisting materials in place to support the queries from suppliers / Procurement users
Create Good receipt and share acknowledgement of PO delivery copy to the supplier.
Work with AP team to get working the invoices resolution.
Support PR - PO Creation, Vendor Onboarding, support on AP resolution and GR receipt creation for Indirect Spend Categories for Manufacturing Client, Legacy to Oracle interface monitoring, Report creations etc.
Qualifications
Minimum qualifications
Graduation (in any field)
Meaningful work experience in a sourcing role preferably with indirect services experience
Business knowledge and day to day understanding Sourcing and Procurement activities
Good communication and analytical skills.
Strong analytics skills
Preferred qualifications
Strong customer centric focus, relationship management with key partners, persuasive, negotiating, proactive and can do attitude a must
Good command of MS Office Tools (i.e. excel, ppt)
Exposure to ERP systems (Oracle / SAP / Ariba / Emptoris any other S&P tools is positive)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...