Relationship Manager Home Loan
- DSS Tradeserv
- 1 to 5 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Roles and Responsibilities
- Responsible for empanelment of channel and acquiring the customers for Home Loan from open market and developer relationships.
- Responsible for ensuring the adherence of KYC documents as per the guidelines by the company.
- Responsible for achieving the cross-sell targets from the Home Loan customers
- Responsible for establishing the brand and managing the sales and business development activities for Home Loans with focus on affordable / mass affluent segment in the assigned hub location.
- Responsible for Smooth functioning of the lending process at various stages
- Responsible for ensuring the proper completion of the files within timeline as per the company checklist.
- Responsible for ensuring the proper closure of disbursement documentation within the timeline.
- Responsible for guiding the customer with clarity towards applying for Home Loan and explaining the product features in terms of ROI, Processing Fees, Terms and conditions etc.
- Responsible for communicating the reasons for rejection to the customer whose file has been rejected.
- Adherence to the organizations policies and procedures and compliance with legal and regulatory requirements
- Responsible for training, development and activation of channels and release of channel payments on time.
- Ensure excellent customer service which includes query resolution of the customer, completion of the task within the given TAT, after sales service, handling of complaints and customer retention.
- Ensuring the ownership of early delinquencies and working closely with the Collection and Credit team.
- Ensuring active participation with Operations team for resolving PDD (Post disbursal document) Issues.
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Relationship Manager Home LoanContact Details:
Company: Dss TradeservLocation(s): Multi-City, India+ View Contact
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₹ 2.0 - 3.5 Lakh/Yr
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