Key Functions & Accountabilities: Effectively plan and delegate daily work assignments for the airports ground handling staff using airport automation tools. Work within a team to deploy unionized staff in a fast paced and dynamic airport environment. Effectively communicate to both internal and external stakeholders to achieve an excellence in customer service. Contribute to operational safety, a satisfying work environment, improved quality of service, and positive financial results for the station and the Corporation Co-ordinate operational activities with Leads. Monitor deployment of staff in co-ordination with Resource Manager and Lead as well as responsibility for the effective management & deployment of facility and equipment resources. Anticipate, identify, and resolve service and operational problems with a results-oriented approach to performance. Assume local leadership, as assigned, for specific local initiatives for process & performance improvement Report on audit performance (e.g. Investigate QA audit failures, initiate corrective action) Keep staff informed daily of operational requirements and changes Understand, interpret and communicate Key performance Indicators and associated station results, pertaining to operations, safety and customer satisfaction. Responsible for individual Performance Management, identification of developmental needs and management of under-performance by coaching, counselling and disciplining Communicate policies, procedures and changes to staff. Ensure Service Standards are practised consistently. Foster and maintain optimal Union relations and recognize the Union's leadership.
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Employement Category:
Employement Type: Freshers Industry: Airlines Functional Area: Travel Role Category: Ground Staff Role/Responsibilies: Airline Ground Staff Jobs In Delhi (Freshers)