Job Description
Troubleshooting desktop / laptop OS issues.
Support for standard software issues
Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
Installation / re-installation / configuration of systems, printers, scanners.
Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
Installation / re-installation / configuration of in-scope client software / applications
Installation / configuration of e-mail clients
Troubleshooting e-mail client related issues
Troubleshooting printer / scanner related issues
Troubleshooting issues related to standard office softwares (MS Office Word, Xls, PowerPoint etc.) and internet client
Support for local area network issues (LAN), DHCP client
Install antivirus software and check virus definition auto updates
Install approved patches onto desktops / laptops.
Configure Print Queues for Servers / Users / Groups
Troubleshoot print queue related issues
Configure appropriate rights and permissions for accessing printers
Remove virus from respective desktop / laptop with the antivirus software.
Employement Category:
Employement Type: Part time
Industry: Recruitment
Functional Area: IT
Role Category: System Administrator
Role/Responsibilies: Desktop Support Engineer
Contact Details:
Company: Outworks Solutions
Location(s): Noida, Gurugram