Security Center Operations Sr. Analyst @ NTT Global Delivery

Job Description

Req ID: 158395
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Security Center Operations Sr. Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

• • Perform real-time log analysis to provide network and data security for NTT Data Services clients, leveraging log correlation platforms.
  • Evaluate/deconstruct malware through open-source and vendor provided tools
  • Respond to inbound phone and electronic requests for technical assistance from customers
  • Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
  • Perform all tasks required per shift including reporting, monitoring, and turnover logs
  • Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities
  • Provide resolution plans for system and network issues
  • Confidently communicate technical information to NTT Data Services client base and internal technical team members
  • Participate in knowledge sharing with other analysts and develop efficient customer solutions
  • Maintain a working knowledge of local security policies and execute general controls as assigned

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Security Center Operations Sr. Analyst

Contact Details:

Company: NTT Data
Location(s): Noida, Gurugram

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