Altisource Senior Business Operations Manager,

• Lead and manage operations team across India and Uruguay
• Manage client onboarding, service delivery and escalations
• Plan and administer annual oversight schedule for vendors of clients
• Responsible for quality targets in both voice and document review process.
• Assist client and CSLs in preparing a customized oversight plan
• Responsible for reporting for clients and leadership
• Collaborate with product team on product roadmap, review, and testing
• Collaborate with legal and compliance to ensure business unit compliance with regulatory and contractual requirements
• Manage business continuity program for the product
• Manage invoicing process and revenue recognition. Provide necessary information to the finance team for forecasting and budgeting.
• Manage SOPs, Job aids and ensure compliance with the procedures
• Perform detailed review of the risk questionnaires and financial statements received from third parties.

THE SKILLS AND EXPERIENCE YOU BRING:

• Prior third party risk management or audit experience
• Experience with managing operations and leading team
• Strong relationship management experience
• Attention to detail
• Have excellent communication, coaching and influencing skills
• 5-10 years of related experience

• Bachelor s degree, masters is a plus