Inbound Outbound Calling Process @ Bright Info Solution

Job Description

Greetings for the day!!!!
Great opportunity to join as a Customer Care Executive with the organization.

Job Description:

• Managing inbound & outbound voice process and customer service inquiry.
• Need to support for new customer registrations
• Managing customer queries and feedback via email or phone.

• Managing leads/customers via click to call & references.
• Converting the leads into customers

Require Skill:

• Inbound & Outbound customer service experience
• Strong phone etiquettes and active listening skills
• Communicate clearly to resolve queries within defined SLAs.
• Usage of the positive language across interactions.

Qualification: Any Intermediate to grad.

Language: English/ Hindi/ Telugu

Job Type: Full-time/ Part-time

Salary: up to 14k to 20k per month

Schedule:

• Day shift (optional)
• Night shift (optional)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Fresher & exp. both can apply

Call/WhatsApp HR Surya 8571958***

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