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DG - Assistant Manager - Digital Analyst @ Genpact

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 DG - Assistant Manager - Digital Analyst

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for

We are inviting applications for the role of AM, Digital Analyst

In this role, you will be responsible to maintain & create tableau dashboards, resolve any issues related to data accuracy or report extraction

Responsibilities:

  • Analytical interpretation using the data provided.
  • Develop quantitative analyses and ad-hoc reports to monitor performance and trends.
  • Convert business requirements into detailed analytics requirements that follow the defined tracking guidelines laid out by the analytics team.
  • Implement tracking using Adobe s Dynamic Tag Management (DTM) product.
  • Work with developers to implement tracking code directly into the page.
  • Aid in the implementation of DTM, and convert existing code tracking to DTM rules.
  • Engage in acceptance testing and troubleshooting of tracking issues
  • Assist in defining strategy for the tracking of digital data
  • Reporting/charting using Adobe/Google Analytics.
  • Statistical interpretation to solve the business problem statements
  • Proactively identify gaps and opportunities in guest experience
  • Good communication with excellent analytical though process
  • To have an advanced understanding of Analytics and digital analysis tools, and the ability to explain technical complexities to non-technical colleagues.
  • Be the primary point of contact for business partners
  • create, analyze and publish weekly/monthly performance reports.
  • Use data-based insights to storyboard on the website/page/offer performance
  • Stay current on digital marketing and ecommerce trends, research and evaluate market opportunities and guest behavior to increase revenue and guest satisfaction.

Qualifications we seek in you

Minimum Qualification:

  • Post Graduate

Preferred Skills:

  • Subject Matter Expert in Web Analytics tool
  • Experience in analytics
  • Good knowledge on statistics
  • Storyboarding & dashboarding
  • Insight Generation

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: DG - Assistant Manager - Digital Analyst

Contact Details:

Company: Genpact
Location(s): Bengaluru

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Genpact

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...