Business Analyst - SAP
- Genpact
- 1 to 6 Yrs
- Bengaluru
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Life Sciences Analytics, Business Analyst
Responsibilities
Monitor iDocs a SAP process of receiving EDI data from customers
Check on failed iDoc understand the error in raw data and set-up rules to convert and push into SAP
Analyze iDoc error and pro-actively communicate with customers or sales representatives of a particular account
Should be able to closely work with Customer service team managers and/or sales representatives
Should be able to interpret business rules from training documents and automate the rules as necessary
CSTS analysts work on documenting the requirement, work with the SAP team and CODIS team to check system capability
Periodically monitor the progress of the requirement, test the capability before rollout
Onboard new customers to start EDI processing Should monitor customer inquiries such as onboarding issues etc., and ensure proper EDI onboarding
Monitor iDocs from other channels such as e-Commerce (MyAlcon Store), Esker (fax automation), MARLO. Everything and anything coming into SAP
Qualifications we seek in you
Minimum qualifications
BE/B- Tech/ BCA, MCA, BSc/MSc, MBA
Preferred qualifications
Good email writing skills and customer communications
Good documentation skills and attention to details
Good knowledge in SAP, Mulesoft
Good to have knowledge in EDI work
Good knowledge in JIT (Just in time)
Pro-activeness and enthusiasm to take on new challenges
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
Proactive planner and can work independently to manage own responsibilities
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Business Analyst - SAPContact Details:
Company: GenpactLocation(s): Bengaluru
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Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...
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