Relationship Manager @ Sygnific services

Job Description

Title:-Relationship Manager

Location:-Andheri,Mumbai

Salary:-35k in hand +incentives

Exp:-3+yrs

Responsibilities:

- To take reviews, referrals and testimonials from the customers for branding and marketing purposes.

- Call after 30 days and ask for the monitoring video of the customers.

- After 30 days then he will call every 45 days and ask for Monitoring video.

- Resolving clients complaints quickly and efficiently

- Building and maintaining a relationship with the client

- Doing upselling of the new product launched

- Asking for reference from client

- Ask for Pre/post image once the treatment is over

- Asking for google review from the client

- Client engagement - Monitoring photos (every 3 month)

Requirements:

1. Minimum 2 years of experience in Sales/ customer support/ Relationship management/ Client engagement.

2. Bachelors Degree in any discipline

3. Excellent communication skills, both written and verbal

4. Strong problem solving and analytical skills

5. Self-driven, comfortable with a fast-paced, always-on, highly ambiguous Environment

6. Capacity to grasp quickly and self-learn 

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