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Assistant Manager Quality @ Bhavesh HR Services

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 Assistant Manager Quality

Job Description

Assistant Manager Quality

Company Jindalx
5.5 days working
10.5 hours shift
Rotational Shifts and offs
Job Location : Delhi

Relevant Experience: 1 - 4 Years

AM Quality JD:
Drive continuous improvement program across processes
Analysis of utilization, efficiency and available data for the process
Undertake detailed process improvement studies and up skills the team members
Mentor Green Belt/Yellow Belt projects
Drive culture of continuous improvement
Provide Training and quality support, development of metrics and dashboards in line
with customer requirements
Ability to lead a team, coordinate with other locations and drive standardized
practices
Should meet and exceed client metrics: External & internal quality metric should be
consistently green
Strengthen quality management processes/framework to improve quality delivery
Should drive Process Control && Compliance in addition to managing Audit
requirements

Should ensure Knowledge consistency through means like calibrations, Quizzes, D-Sat
Scrubbing Repeat, analysis etc
Should have persuasive, collaborative and influencing skills
Strong interpersonal skills to manage client expectations/engagements effectively
Excellent Transnational Quality Domain Knowledge
Strong Process Knowledge and Compliance to Multiple Audit Postures

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager Quality

Contact Details:

Company: Bhavesh HR Services
Location(s): Delhi, NCR

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₹ 4.0 - 6 Lakh/Yr

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Bhavesh HR Services

Client of BHS.