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Desktop Developer @ Servion

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 Desktop Developer

Job Description

Job Opening Details back to list Reference Code: RRF005641 Job Title: Desktop Developer Category: Job Description: #LI-DNI
Must have Contact Center experience for Voice and Digital on the Desktop Softphone setup experience as below
4 years of relevant experience in Microsoft technologies
SDLC on projects using Microsoft .Net Framework 3.5, 4.0 or Higher.
Asp.net, C#, MVC, Web API and SQL server.
Experience in invoking the SOAP/REST Web Service & IVR/Routing API Integration
HTML, XML, AJAX, Javascript, JQuery & Angular JS, IIS, Python
Experience in Genesys Contact Center domain
Relevant experience in Genesys workspace, Genesys Eservices, Genesys CTI, Genesys SIP, Genesys Composer(ORS) & Genesys OCS
Service Client API for 3rd party Integration with CRM Partners on desktop-WWE Web Editions, WDE , PSDK Awareness, Chat widgets
Should possess the good understanding with the Genesys framework along with ORS orchestration & Interaction servers
Genesys Configuration options to setup Agents, Agent Groups
Customization of Genesys Workspace Web Edition / Workspace Desktop Edition using Genesys SDK
Proficient in tools like GAX(Genesys Administrator Extension), GA(Genesys Administration) & Kazimir
Genesys Softphone Setup with SIP extensions/DNs
Genesys Service Client API for third party app integration Key Skills: Genesys Location: US Required Experience: Min 5 yrs Positions: 1 Contact Person: RMG Email ID: ***@SE****N.COM,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Desktop Developer

Contact Details:

Company: Servion Global
Location(s): Multi-City, India

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₹ 2.0 - 5 Lakh/Yr

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Servion

Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms ServDesign...