Roles and Responsibilities:
1. Attending user level calls / following IT ticketing portal
2 .Installation of Windows OS, and preparing new desktops and laptops ready with
standard applications.
3 .Troubleshooting Laptop/desktop hardware & software applications, Windows10
4. Coordinating with OEMs/Vendors related to hardware and software issues of
5. Desktops/Laptops/Servers. etc.
6 .Software and Hardware Inventory/Asset management.
7. Configuring MS O365 clients and troubleshoot relevant issues.
8. Provide end user support, physical and remotely
9. Ready to work in 24/7 shifts
10. Preparing daily reports

Integrated Personnel Services Limited (IPS Group) is a team of experienced professionals providing end to end Human resource management solutions to the top-notch corporates in various industries.