Responsibilities Provide excellent customer service over the phone and in writing Search for knowledge articles and provide related solutions Maintain an understanding of Avigilon software and products such as servers, cameras, encoders etc Ensure all requests are tracked, documented, and maintained accurately in a case management system Balance hands-on guidance with self-serve resources Adhere to metrics driven performance.
Call & Whatsapp HR Satish Sir - (7707067***)
Employement Category:
Employement Type: FreshersIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Call Center Jobs In Hyderabad (Freshers)