Dear Candidate,Greeting from Black and White Business Solutions Pvt Ltd.!! We have an Openings for Freshers - Chat Process/ Voice Process.HIRING FOR MULTIPLE INTERNATIONAL BPO CLIENTS - CUSTOMER SUPPORT ASSOCIATE (VOICE PROCESS)LOOKING FOR IMMEDIATE JOINERS - ONLY 2 ROUNDS INTERVIEW Contact :HR Ar****a@72*******6 / 9513599***Email ID : ar****a@bl*******e.inEducation : Any Graduate / puc/ diploma in Any SpecializationShift : Rotational Shifts / UK / US / Day shiftSal : upto 4.5lpaDesignation : customer Support Analyst /Sr.customer Support Associate / Process Associate / TSA / TSR / non voiceJOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.For more quires Call: Contact :HR Ar****a@72*******6 / 9513599***Email ID : ar****a@bl*******e.inRequired Candidate profileOne day interview process - Fresher & Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift. ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: BPO Voice Dayshift