SAAS Solutions Architect @ Citrix

Job Description

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!What we're looking for:
We're looking for self-motivated Solutions Architect who crave a challenge and feel energized to roll up their sleeves and help realizeallthe potential using Citrix products.Chart your own path and take healthy risks with the backing and support of ourteam culture.
Position Overview:
Solutions Architects drive customer success by helping themrealizebusiness value from their investment inCitrix'snewlyacquiredWrikeplatform and their need to transform the way they work. In this role you'll interact directly with our customers to provide software architecture, security best practices, development and operations expertise, leveraging deep knowledge of best practices in the use ofAPIs, theWrikePlatform, and complementary systemslike Salesforce,Marketo,Netsuiteetc.
Throughout all of these interactions, you'll build strong relationships with customers, ensure exemplary delivery standards, and have a lot of fun buildingone-of-a-kindautomations that willenable our customers to transform their business.
PromotingCitrixand our amazing team to the community and wider public audience is something we invite all our employees to take part in. This can be in the form of writing blog posts, speaking at meetups andwell-knownindustry events about use cases and best practices.
Primary Responsibilities:

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  Leading the most complex professional services engagements forCitrixcustomers.

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  Work with both internal and external partners translating thecustomers'business requirements into workable solutions withWrikeas an integral part of theend-to-endworkstream
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  Working with customers to generate reference stories, and lead best practice creation
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  Collaborating withCitrix's Product and other teams toidentifyshort-term solutions to issues/requests and influenceWrike's product roadmap.
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  Collaborating with Sales, Sales Engineering, and Customer Success to ensure smooth handoffs before and after onboarding.
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  Acting as Project Manager for large-scale engagements, maintaining timelines, delegating to both internal and client resources to ensure on-time delivery of deployment milestones, training, and launch.

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  Scoping strategic Professional Services engagements and assisting the sales team in positioning the value of those services.
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  Designing and implementingAPI integrations between Wrike and other solutions, such as BI, ERP, CRM, DAM, ITSM solutions etc.
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  Brainstorming and coaching customers on KPIs and analytics needs to help measurebusiness performance.
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  Acting as a coach/mentor for team members in the organization.
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  Self-educating on work management methodologies, productivity hacks, and sharing that knowledge with the rest of the team

Basic Qualifications:

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  Bachelor's degree in Computer science/Math or Engineering
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  10+ years of professional experience in a customer facing environment, ideally with organizations adopting new software solutions and technologies.
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  Strong Understand of Digital Transformation programs within largeorganizations

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  Programming experience in Ruby/Python
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  Outstanding verbal and written communication skills.
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  Hands on experience with one or more EA frameworks like TOGAF, Zachman or similar a benefit would be beneficial
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  Experience with ITIL, IT4IT,Cobitwould be beneficial
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  Experience with Tableau orotherBI Platform

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  Proven experience in presentation skills to all levels of an organization, with the ability to present complex ideas in an engaging way, or dive into the technical detail as needed.
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  Proven experience in integrating multi-vendor IT systems and using APIs etc.
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  Excellent understanding of standard business process and organizational structure.
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  Experience of Marketing and creative team process is a plus
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  Project management experience, working with any known methodology and moreimportantly,being able to scope, manage and deliver on a plan no matter how simple or complex

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  Experience in managing change within organizations that are adopting new technology
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  Proven ability to coach and mentor junior colleagues
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  Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathic, shows tact and poise under pressure when dealing with difficult interpersonal situations, high degree of patience.
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  Excellence in foreign languages is a plus.

Possess qualities that make a goodCitrite:

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  Critical thinker, generally curious-a true problem solver
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  Passionate about learning and improving every day, and motivated to excel
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  Open to feedback coachable
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  Strong team player

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  Self-starter with strong ownership skills, willing to go above and beyond the job description
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  Creative and innovative

What you're looking for:
Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.
Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Employement Category:

Employement Type: Full time
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: SAAS Solutions Architect

Contact Details:

Company: Citrix
Location(s): San Francisco ,  India

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