Customer Service International BPO @ ABP Empower

Job Description

Job Description :
Urgent opening for Lead Generation Specialist in Services Provider Company for B2B clients (Small Managed IT service providers) based in US and Canada in Zirakpur Location.
Number of openings - 10 candidates.
Experience & Skills- 6 months to 3 years with excellent english speaking skills. Must have some international BPO/KPO experience.
Salary - 25,000 to 35,000 per month + and Quarterly incentives, Over-time, Medical Insurance.
Qualification - Any Graduate & Post Graduate
Male & Female both candidate we can consider
Location- Zirakpur, willing to commute his/her own, No Cab Facility
Working Hours - Monday to Friday, 7pm to 4am.
Working Days - 5
Job Description
Lead Generation Specialist
Department: Sales & Marketing Reports to: Owner or Sales manager
GENERAL SUMMARY
The purpose of the Lead Generation Specialist position is to increase the existing customer base for the company. The primary focus is to locate and qualify new prospects by generating interest in the company's services and products.
Essential Duties and Responsibilities
. Responsible for prospecting and qualifying new sale opportunities through outbound cold calling
. Responsible for setting IT appointments using phone calls
. Responsible for generating and researching their own leads that they will use to prospect new clients
. Effectively communicate features and benefits of solutions and manage prospect expectations
. Receive requests for service and products details from prospects and provide timely responses
. Achieves and maintain a positive rapport with prospects and work to give them the best possible service
. Maintain in-depth product knowledge of the service offerings of the company
. Properly enter all sales leads and prospects into CRM in a timely manner
Additional Duties and Responsibilities:
. Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
. Document internal processes and procedures related to duties and responsibility

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Sales
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer Service International BPO

Contact Details:

Company: ABP Empower
Location(s): Mohali, Chandigarh

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