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Customer Care Representative @ Pab Consultants

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 Customer Care Representative

Job Description

Dear Candidates,

Greetings for the day!!

We are hiring for Work from Office for Domestic/International processes so candidate must should be comfortable with voice processes and accordingly candidate (employee) have to resolve customer complaints and queries and if employee is not able to provide resolution then identify the queries and escalate issues to supervisors or seniors.

Job Responsibilities:

Collect customer information pertinent to business objectives, such as name, address, etc.

Provide services directly to customers through calls.

Keep records of customer interaction, details of inquiry, complaints and comments as well as action taken.

Skills required:

Excellent verbal communication skills.

Interpersonal skills.

Exemplary customer service skills.

Ability to handle demanding customers with patience and professionalism.

Able to thrive in a fast-paced environment.

Education:

10+2 / Graduation / Post Graduation.

  • Experienced/Freshers can also apply 
  • Annual Salary Offered

Upto Rs 1.80 lakh / PA

Location of the Job

Mohali

WE DONT CHARGE FROM CANDIDATE

Thanks and Regards

Pab Consultants Pvt.Ltd.

C-127 Fourth Floor Ozi gym Building Phase 8 Industrial Area Mohali

CONTACT NUMBER: 9646493***/ 8196886***

Email id:Co****t@pa************s.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: PAB Consultants
Location(s): Mohali, Chandigarh

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₹ 1.0 - 2.0 Lakh/Yr

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Pab Consultants

Pab Consultants Private Limited is technology-enabled product based global business Service Company specializing in customer engagement and improving business performance.As we are hiring for the international and Domestic process you have  to answer incoming calls and respond to customer's ema...