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Desktop Support Executive @ Quess Magna

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 Desktop Support Executive

Job Description

Job Description :

Opening with Wipro in Multiple Location 

For Desktop Support Engineer L-I, L-II , L-III

(Field work for one client) 

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional

Employement Category:

Employement Type: Contract
Industry: IT - Hardware / Networking
Role Category: Hardware / Telecom Equipment Design
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Executive

Contact Details:

Company Name: Quess
Location(s): Multiple Cities, India

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₹ 1.0 - 2.0 Lakh/Yr

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Quess Magna

ABOUT MAGNA INFOTECH:-Magna Infotech is a division of Quess Corp Limited, India’s leading business services provider established in 2007. Headquartered in Bengaluru, Quess Corp has a PAN-India presence with 52 offices across 27 cities, as well as operations in Canada, USA, South America, UA...