IIFL-Finance| Urgent Hiring in Himachal
- IIFL Securities
- 0 - 5 years
- Nalagarh
- 2 years ago
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Job Description
Greetings from IIFL Finance Limited :
Want to build your career in Corporate? Here's the opportunity!! We are hiring FRESHERS & EXPERIENCED as Customer Care Executive in IIFL Gold Loan branch at below Locations
Work Location : Solan, Baddi , Nalagarh , Una
Roles and Responsibilities
***Customer Care Executive***
- Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.
- Verify customers KYC & complete online registration.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Provide good customer service experience while pledging / releasing /interest payment transactions.
- Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing
customers for generating renewal & referral business. - Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure customer callings as per CRM leads and update in system.
- Ensure strong follow up for interest collections to keep NPAs in control .
***Role : Gold Appraiser***
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
***Desired Candidate Profile*** :
Candidates Must be comfortable for Sales and Business development role.
- Must have Graduation.
- Must have experience in Gold loans, Sales & Marketing.
- Freshers can also apply
Kindly share your updated CV on ri********i@ii*l.com also specify location for which your are applying for in the mail.
Contact HR - Ritu (9835533***)
Contact HR - Kapil (7974317***)
Job Classification
Industry: Financial ServicesFunctional Area: Sales & Business Development,
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Walk-ins
Education
Under Graduation: Any GraduatePost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: India Infoline LimitedLocation(s): Nalagarh
Website: http://www.iifl.com
Keyskills: Loans Retail Sales Mutual Funds valuer Cross Selling customer service Banking Gold Valuation Marketing gold apparaiser gold Customer Relationship Customer Support bank Sales NBFC Customer Care baddi muthoot Gold Loan Business Development customer care executive
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IIFL Securities Limited IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broki...
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