Key responsibilities: Passionately pursue and establish trusted, collaborative and strategic client relationships based on a set of key customer priorities and common goals within a highly competitive environment. Manage strategic and commercial aspects of client relationships with key client stakeholders and executives to help develop and grow the partnerships globally, actively participating in defining the future direction of our client's businesses and identifying new opportunities. Lead the development and execution of account strategy roadmap for existing clients including defending renewals, supporting services retention, partnering to deliver efficiencies and improvements, and delivering revenue growth to targets. Support profitable growth through developing, proposing, and implementing innovative solutions, including advisory services, automation, digital transformation and IT services, while maintaining a full-service solutions environment.