Quality Analyst @ Hrh Next Services

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Quality Analyst

Hrh Next Services
0 to 1 Yr
Hyderabad
4 years ago
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Job Description

Call audit & feedback to the associates & ensure meeting the quality targets. Provides daily, weekly & monthly trends & reports to operation/ Quality managers or reporting managers along with root cause analysis. Represent Quality Performance with internal departments to understand quality output. Makes decisions & the ability to recognize the impact of decisions on teams, departments. Trains zero tolerance standards to all employees.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Audit
Functional Area: Not Applicable
Role/Responsibilies: Quality Analyst

Contact Details:

Company: Hrh Next Services
Location(s): Hyderabad

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost eff...

Quality Analyst @ Hrh Next Services

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Quality Analyst

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