Job Description
Req ID:153220
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a IT Consulting Principal Consultant to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN).
Required Skills
- 4-5 years of experience working in Model N Application
- Excellent analytical and problem solving skills
- Understanding of software development cycle
- Ability to work both independently and as part of a team
- Exceptional Communication Skills
- Exceptional SQL knowledge and should be able to build complex queries
- Ability to understand the logic flow of programming through JAVA and XML
- Familiarity with Model N Revenue Management Application
Support Duties
- Provide functional and technical support for Model N application in resolving incidents logged by business users based on prioratization by Integra Leads
- Monitor and resolve technical issues related to Model N Integration with external business partners and internal systems
- Interface & coordinate with Integra, Service Desk, support teams (including Model N) to restore services. Initiate situation management conference bridge for major incidents and drive all resolver groups/3rd party vendors /partners /Integra for incident resolution
- Development and implementation of modifications required to resolve operational or functional defects, or other 'bugs'
- Manage incident life cycle & comply with communication protocol for major incidents
- Coordinate with Model N and Integra on break fix patches and software update releases for testing and progression to UAT and Production
- Coordinate with Integra and Model N teams to create a roadmap of Services Packs implementation containing the approved defects.
Project/Enhancement Duties
- Prioritize the enhancements (including changes to reports and interfaces) as requested by the business based on impacts to key business areas and measurable outcomes.
- Coordinate with Integra and Model N teams to create a roadmap of enhancements delivery to business based on organizational timelines.
- Work with Business and IT to document business requirements driving changes / enhancements.
- Design, development changes as per the approved Requirements specifications
- Provide technical and functional oversight in testing the enhancements before being deployed to Production.
- Provide and record proper documentation for compliance and audit purposes
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EE*******r@nt****a.com for assistance.
Job Segment: Consulting, Developer, SQL, Database, Cloud, Technology
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Employement Category:
Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: IT Consulting Principal Consultant
Contact Details:
Company: NTT Global Delivery
Location(s): Hyderabad