Customer Care Representative
- 3i In Touch Solutions
- 0 Yrs
- Hyderabad
- 4 years ago
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Job Description
Dear Candidates
Greetings,
Profile: Customer Care Representative
Work Location: Hyderabad
Experience: Fresher
Must Know Telegu
Job Description:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- Comfortable using computers.
- Experience working with customer support.
Current CTC
Expected CTC
Notice Period
Current Location
Regards,
Team HR
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Customer Care RepresentativeContact Details:
Company: 3i In Touch SolutionsLocation(s): Hyderabad+ View Contact
Fraud Alert to job seekers!
₹ 1.5 - 3.5 Lakh/Yr
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