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Customer Care Representative @ 3i In Touch Solutions

Home > Customer Service (Domestic)

 Customer Care Representative

Job Description

Dear Candidates

Greetings,

Profile: Customer Care Representative

Work Location: Hyderabad

Experience: Fresher

Must Know Telegu

Job Description:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • Comfortable using computers.
  • Experience working with customer support.

Current CTC
Expected CTC
Notice Period
Current Location

Regards,
Team HR

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: 3i In Touch Solutions
Location(s): Hyderabad

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₹ 1.5 - 3.5 Lakh/Yr

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3i In Touch Solutions

Eaton Technologies Pvt Ltd is a mechanical or industrial engineering company based out of Gr Flr Cluster Eon Free Zone MIDC, Kharadi, Pune, Maharashtra, India.