DG - Management Trainee - Helpdesk Transaction
- Genpact India
- 3 to 4 Yrs
- Hyderabad
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of MT, Helpdesk Transaction Sourcing
In this role, you will be responsible to assess the suppliers on various risk parameters using the web searches google, D&B, etc. Provide assistance to Procurement / suppliers users in completing the questionnaires launched to them. Review supplier responses for completeness and chase suppliers for missing information. Follow up with suppliers / Procurement contacts to get their activities closed on time.
Responsibilities
Creation of PO in Oracle
Support in New Vendor Setups / Modifications
Resolution of Disputed Invoices for Price / Quantity / GR related Blocks
Provide Customer Service support to Requestors / End Users on Procurement Processes,
Order Status etc.,
Support PO Automation efforts
Support improvement of Process Efficiencies
Vendor Management:
o Need to coordinate with different stakeholders and ensure closure of e2e process
Coordinate with different teams within the customer organization to ensure the risk scores are integration with different systems (Vendor Master, Purchasing ERPs and Contract databases)
o Expected to coordinate with suppliers, Audit companies and customer contacts in scheduling Audits and ensure the completion of the same as per agreed timelines
Track and report out the metrics at an agreed frequency
o Monitor the reports on adverse Media Search and PEP, report them back to customer
Suggest the latest information on the risk assessment and guide the customer by providing the market insights
o Provide support to the customer in designing the risk assessment process
Work towards simplifying the process through continuous improvements
Need to ensure the Standard Operating Procedures are put in place with the latest updates
o Need to have all Job aids, standard email response templates, training guides & other assisting materials in place to support the queries from suppliers / Procurement users
o Create Good receipt and share acknowledgement of PO delivery copy to the supplier.
o Work with AP team to get working the invoices resolution.
o Support PR - PO Creation, Vendor Onboarding, support on AP resolution and GR receipt creation for Indirect Spend Categories for Manufacturing Client, Legacy to Oracle interface monitoring, Report creations etc.
Qualifications we seek in you
Minimum qualifications
Bachelor Degree in Science / Commerce
Basic Knowledge of MS Office Applications like Excel, Word, PowerPoint
Basic understanding of Tactical Procurement Operations
Good Keyboard Skills
Awareness of Product Category Codes
Desirable Skills / Competencies
Knowledge of Six Sigma / Lean Concepts
Knowledge of Accounts Payables processes
Preferred qualifications
Knowledge of Oracle / Other Legacy ERP Applications, Preferably Oracle.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: InternshipIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: DG - Management Trainee - Helpdesk TransactionContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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