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Customer Care Representative @ Global Associates

Home > Customer Service (Domestic)

 Customer Care Representative

Job Description

We have back to back batches planned on every day with count of 25 each batch

Responsibilities and Duties:

1. A professional approach in answering calls and provides information about products and services, taking input of issues and their redressed thereof.
2. Appropriate and timely follow-ups wherever required.
3. Escalate unresolved queries to respective departments for accurate redressed.
SKILLS:
Minimum 10+2
Fresher/Experienced both will consider.
Excellent interpersonal and written and oral communication skills
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
Rotational shifts.

Note No charges for job

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: Global Associates
Location(s): Mohali, Chandigarh

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₹ 1.5 - 2.5 Lakh/Yr

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Global Associates

Founded by Jamsetji Tata in 1868, the Tata group is a global enterprise, comprising over 100 independently operating companies. The group operates in more than six continents with a mission to improve the quality of life of the communities it serves globally. Through long-term stakeholder value cr...