Hiring For Front Office Executive - Female
- Sodexo Food Solutions
- 0 - 2 years
- Ahmedabad
- 2 years ago
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Job Description
Role Description:
Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo
Key Responsibilities
Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.
- Collect all closed work orders to close the calls.
- Produce reports based on the data collected, through produced work orders, for Sodexho and the Client
- Receive and answer all incoming calls/mails/papers reporting complaints or work requests
- Log in the call through the software, which in term generates work orders
Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes
- Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations
- Maintain the confidentiality and security of all data and information relating to the facility
- Maintain professional appearance at all times
Qualification :
- HSC/equivalent or Diploma holder or Graduate
- Excellent knowledge of Word and Excel
- Excellent customer service skills
- Excellent communication skills
- Ability to deal with various types of people
- Effective time management skills
- Ability to work under pressure
Food and accommodation provided by the company
Interested candidates please email resume at av********r@so***o.com
Job Classification
Industry: Facility Management ServicesFunctional Area: Food, Beverage & Hospitality,
Role Category: Front Office & Guest Services
Role: Front Office & Guest Services
Employement Type: Full time
Education
Under Graduation: BHM in Any Specialization, BHMCT in Hotel Management, Diploma in Any Specialization, B.A in Hotel ManagementPost Graduation: Any Postgraduate
Contact Details:
Company: SodexoAddress: Gemstar Commercial Complex,1st floor,,Ramchandra L, ane Extn,Kanchpada, Malad West, MUMBAI, Maharashtra, India
Location(s): Ahmedabad
Keyskills: Condition Customer Service Word Email Front Desk Front Office Hotel Management Bhm Calling Front Office Management Reception Guest Handling Mail Room IHM Mail Excel Helpdesk Phone Management Skills Guest Relationship Management
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Sodexo Food Solutions
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Serv...
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