JOB RESPONSIBILITIES & REQUIREMENTS:
Develop customer facing Technical Training Content on Network and Security products (NSX-T Data Center, etc.) for VMware Education.
Design and Develop Hands-on Labs for technical training curriculum.
Conduct Train the Trainer (TTT) sessions to fellow Instructors and Developers.
Develop the content in content development tool (Xyleme) for both Instructor Led, OnDemand and eLearning course formats.
Develop expertise in Network and Security products and become an SME.
Become a VCI within 6 months of joining the team, as per business needs and requirements.
Participate in retrospective meetings of courses developed and provide feedback to improve courseware.
Collaborate with various internal & external stakeholders to understand roadmap, product design and usability for customers.
Develop and deliver content for customer webinars and TOIs for internal audience.
Conduct customer event sessions for education as needed.
Develop technical courseware for Pre-GA readiness.
Develop custom courses to cater to the customer and internal audience requirements.
Develop post GA troubleshooting modules and courses for technical support personnel.
Collaborate with VCIs, PM, TPMs and Engineering SMEs to validate course design and content.
Update and maintain existing courseware and labs.
Conduct ongoing meetings with stakeholders and communicate project status.
Partner with engineering to structure and design TOI (transfer of information) content.
Work with VMware's internal readiness team, technical publications, Education and systems engineering to ensure consistency of product documentation and training materials to exploit opportunities for reuse of these materials.
Investigating, developing, and implementing programs for alternative education channels for customers and strategic partners, such as online webinars, eLearning, and technical awareness seminars
Assist in interviewing and selecting new technical content developers
Mentor new developers, and provide support to other developers, especially those based on-site
Partner with other business functions to gauge the pulse and need of the customer and tie that back into course materials
Traveling time of 10% may be needed, as per business requirements.
DESIRABLE SKILLS AND EXPERIENCE:

Keyskills: E-learning TTT Content Development Instructional Design Learning Hardware Networking Camtasia Technical Support Technical Training Troubleshooting
SoftSol is a Software products and solutions based 25 years old-1993 established CMMi Level-3 company with global presence and have executed multi-million projects across globe successfully. We have 2 lakhs square feet own development centers in India and work with all Fortune 100 companies across t...