Lead Talent Acquisition (Contact Centre / BPO)
- InterGlobe
- 3 - 7 years
- Bhopal
- 4 years ago
- Email to a friend
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Job Description
Job description
Position: Lead Talent Acquisition (BPO/Contact Centre)
Location: Bhopal
Contact- an****************i@ig*********s.com
IGT Solutions is looking for Lead Talent Acquisition (BPO/Contact Centre), this role will be responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates. The Manager Talent Acquisition will also be responsible for stakeholder management & process improvement.
Key Responsibilities
- Responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc.
- Meeting hiring targets, salary budgets, cost per hire and SLAs as per the defined plan
- Develops sourcing plans through low cost channels and executes sourcing activities
- Conducts interviews, coordinates with line interviewers & doing negotiation
- Prior experience in BPO/Contact Centre hiring is required
- Rolling our offers and contracts
- Identifies opportunities to improve processes and tools to meet recruitment targets
- Manage campaigns effectively and ensuring that the numbers of candidates being assessed reflects business requirements and that suitably qualified candidates are delivered on time.
- At least 8+ years of relevant recruitment/sourcing related experience.
- Previous experience in any ATS is preferred (Taleo, Success Factor etc.)
Personal Style Enablers:
- Strong communications skills
- Strong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicants
- Solutions-focused, able to sort through information and develop solutions quickly
- Comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignments
- Detail oriented with practical approach to problem solving
- Able to manage high volume workload and have a flexible approach
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds..
Job Classification
Industry: BPO / Call CentreFunctional Area: Human Resources, Role Category: Recruitment & Talent AcquisitionRole: Recruitment & Talent AcquisitionEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: IGT solutionsAddress: 2nd Floor, Maple High Street, 50, Vidya Nagar, Phase - II, 6 Lane, Opposite Aashima Mall, Bhopal 462026Location(s): Bhopal
Keyskills: BPO Hiring Mass Hiring Bulk Hiring Recruitment
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