Customer Success Engineer - Pune - Hitachi

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Customer Success Engineer - Pune - Hitachi

Hitachi
3 - 8 years
Pune
4 years ago
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Job Description

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Work with internal and external customers to ensure they are utilizing the product and platform successfully

Work closely with customers to provide level 3 systems support, supporting project initiatives in continuous service improvement, the performance of system administration tasks, and system maintenance activities

Install and upgrade infrastructure and application platform as required for internal and external customers

Work closely with development teams to provide system engineering support, solve system problems, and ensure production readiness

Ensure service level standards by responding to and escalating production issues

Be a customer advocate by communicating customer requests to product management and development teams

Create internal tooling to improve the support experience

Assist with infrastructure planning and implementation

3+ years in a Customer Success or Support role

3+ years cloud experience (AWS/Azure/GCP)

3+ years experience working with Linux and command line utilities

2+ years experience working with container technologies like Docker

1+ years experience working with Kubernetes

AWS Certified Solutions Architect - Associate

AWS/Azure/GCP

Cloud networking

Basic Linux administration and shell scripting

Ability to read and understand Terraform

Docker and Kubernetes administration

MySQL or other SQL

Job Classification

Industry: Consumer Electronics & Appliances
Functional Area: Consulting,
Role Category: IT Consulting
Role: IT Consulting
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: Hitachi
Location(s): Pune

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Keyskills: Product management Service level Networking System maintenance GCP Shell scripting MySQL AWS SQL System administration

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Success Engineer - Pune - Hitachi

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