Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Responsibilities:
Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Other Details
Salary-15,000/- to 35,000/-
Required Experience-0 To 5
Minimum Age-18 To 45 Years
Qualification Required-BCA,MCA,MscIT,MscIT,Diploma,B.tech,M.tech,12Th,All Graduations
Work Department-Customer Service
Work Industry-Banking,FMCG,Automobiles,Manufacturing,Finance,Logistic,
Skills-Clear Communication Skills
Ability to Use Positive Language
for more clarification contact to this number- 8017902***
Regards
HR Placement Team
