Immediate Joiner For International Voice CSE
- Careernet
- 1 to 5 Yrs
- Bengaluru
- 4 years ago
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Job Description
CUSTOMER SERVICE EXECUTIVE (WORK FROM HOME)
Note: Mandate 1 year Experience into Voice Process with Excellent communication in ENGLISH
Location: BANGALORE
Age Limit: 32yrs
Qualification: Graduate
Salary: 5.5LPA
Shift Timings: Rotational
Week Offs: Rotational
Primary Duties and Responsibilities:-
- Provides knowledgeable technical and functional assistance to external customers in a prompt and
- courteous manner.
- Documents interactions (via VoIP phone, portal, and/or text-based chat, as assigned) with
- customers via cases.
- Develops interpersonal service skills and drives efficiency and results to achieve high customer
- satisfaction.
- Attends training classes, initiates self-training, and demonstrates application of knowledge and
- skills gained.
- Demonstrates thorough understanding of solutions and aftermarket products as assigned and their
- interaction with operating systems and environments.
- Proactively pursues projects within the Support team to enhance our business and customer service
- levels.
- Demonstrates initiative to constantly increase knowledge and skills in products they are assigned.
- Constantly and proactively improves customer service skills.
- All other duties as assigned.
Skills/Knowledge
Strong verbal and written communication skills, problem solving/analytical and trouble-shooting
skills.
Excellent customer service skills.
Must be able to organize and manage workload efficiently and prioritize projects and cases with
minimal supervision.
To Apply call or whatsapp @POOJA 8618806***
Email me - po*********k@ca******t.co.in
,
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Immediate Joiner For International Voice CSEContact Details:
Company: CareernetLocation(s): Bengaluru+ View Contact
Fraud Alert to job seekers!
₹ 1.5 Lakh/Yr
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