Walk-in Drive | 7th January | Bm , Ga , Cce |
- India Infoline
- 0 - 5 years
- Delhi, NCR
- 4 years ago
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Job Description
India Infoline Finance Ltd. is hiring for Branch Manager, Gold Appraiser & Customer Care Executive profile for Gold Loan vertical for our "Existing & Upcoming Branches".
Venue 1 : IIFL Gold Loan, Delhi- Najafgarh Thana Road GL, No. 1643, Ground Floor, Thana Road
Najafgarh, Delhi - 110043
Contact Person- Guru Dayal
Venue 2 : IIFL Gold Loan, Ghaziabad- Rakesh Marg GL, Shop No 3H2, Ground Floor, Rakesh Marg Main Road Nehru Nagar Ghaziabad- 201002
Contact Person- Rakesh Kumar
Date- 7th January 2022, Friday
Timing- 10:00 AM - 4:00 PM
Job Location- Across Delhi NCR
Branch Manager:-
- Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
- Direct all branch level operational activities including business development, customer service & overall administration.
- Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
- Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
- Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
- Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
- Bring out the best of branches personnel by requisite training, coaching, development & motivation.
Desired Candidate Profile:-
Banking & Finance industry will be preferable.
Gold Appraiser:-
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile:-
Candidates from Gold Loan Background only.
Customer Care Executive:-
- Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.
- Verify customers KYC & complete online registration.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Provide good customer service experience while pledging / releasing /interest payment transactions.
- Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing customers for generating renewal & referral business.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure customer callings as per CRM leads and update in system.
- Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate profile:- Banking Sales/ Fresher's interested in Sales Role can also apply.
Interested candidate can share their CV to - si********i@ii*l.com / 9899055***
Job Classification
Industry: BankingFunctional Area: Sales & Business Development, Role Category: Enterprise & B2B SalesRole: Enterprise & B2B SalesEmployement Type: Walk-insEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any Doctorate, Doctorate Not RequiredContact Details:
Company: India Infoline LimitedAddress: IIFL CENTRE KAMALA CITY,,,,S B MARG,LOWER PAREL, MUMBAI, Maharashtra, IndiaLocation(s): Delhi, NCR
Keyskills: Sales Lead Generation Gold Loan
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India Infoline
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...
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