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DG - Assistant Manager - Banking and Capital @ Genpact

Home > Operations Management / Process Analysis

 DG - Assistant Manager - Banking and Capital

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Assistant Manager, Banking
We are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for process improvement and streamlining
Responsibilities
In this role, you will be responsible for
Leading day to day operations and taking care of process metrics
Proactive approach in recognizing emerging trends like potential frauds, accuracy, staffing challenges and fix them
Identify process anomalies and get those fixed
Drive efficiency in teams every year
Ability to communicate efficient with client and the process management on issues related to the subject
Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies
Resource should have ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
Proven ability to work with customers and efficient communicating anomalies
Qualifications we seek in you
Minimum qualifications
Any graduate
Relevant experience in banking operations
Experience with Six Sigma tools
Preferred qualifications
Excellent Interpersonal skills.
Experience in managing a banking process
Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: DG - Assistant Manager - Banking and Capital

Contact Details:

Company: Genpact
Location(s): Noida, Gurugram

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Genpact

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...