job_description Job Title: Associate/ Senior Associate- International Voice Operations
Location: Pune
About the Organization:
Role is for leading ITES Global Giant and having PAN India Operations. Leading No. 1 BPO in India with prospective expansion vision. Candidate Expectation and Job Description :
Candidate must have 2+ years of experience in Voice process.
Strong experience in voice background. Handling the calls.
Good typing skills.
Basic Knowledge in MS Office.
Strong ability to understand Process.
Good analytical skills.
Ability to handle multiple applications and able to differentiate while toggling.
Ability to effectively present information to clients and management.
Ability to define problems collect data establish facts and draw valid conclusions.
Ability to understand and act upon verbal and written instructions.
Ability to read analyse and interpret data or reports.
Willing to work in night shift (EST Time zone).
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Associate/ Senior Associate- International Voice Operations